I want you to be delighted with your purchase. If, for any reason, you are unhappy with your purchase, please contact me first and I will work with you to resolve any issues. If we can't figure out a resolution, I will refund your full purchase price, not including shipping fees and handling fees, upon return of the item in its original (*perfect*) condition, and within 10 days of your receipt.
Please use delivery confirmation on all returns and provide the tracking number after mailing. All refunds would be issued immediately through PayPal.
**I DO NOT accept cancellation.**
***Any customized products CANNOT be returned***
Please do not leave your SAK-SOON treasure within reach of cats or dogs, who mistake these for chew toys. Just as a potter could not replace a bowl that was dropped and broken, I can not be responsible for repair or replacement if a pet/child dismantles one of my pieces. Thank you for understanding.